Privacy policy
At Southern Restaurant Group, we value our customers' trust and respect your privacy. The following includes general information about our privacy policy and applies to all U.S. transactions.
Orders placed on our site are encrypted using SSL technology, so rest assured that your transactions are protected. With SSL implemented on both the client and server, information sent via the Internet can be trusted to arrive privately and unaltered to our server only.
Types of personal information we collect
We collect and store personal information that you give us when you shop at our store, register on our website, place an order, enroll in a promotional or rewards program, submit for a rebate, or send us a letter or e–mail. We capture only the information necessary to complete your order, such as Billing Address and Shipping Address.
How we use and share personal information
We use the personal information we collect to process your orders, identify you within our systems, contact you if we have questions about your order, notify you about new services or special promotional programs, and submit for rebates. Southern Restaurant Group and the sponsoring manufacturer will have access to any rebate information you provide.
We share your personal information only within the Southern Restaurant Group family of businesses and with third parties that perform services for us or on our behalf (for example, credit card companies, financial institutions, and shipping companies) and when, in our judgment, we believe it is necessary or appropriate to prevent fraud, injury, or harm to persons or property, to protect our rights or the rights of others, to comply with applicable laws and regulations, or as otherwise required by law. We limit the scope of the information provided to third parties, and we allow its use only for the purposes for which it was disclosed.
Special information for Southern Restaurant Group shoppers
If you shop with us online, we use Cookies, which are files that are stored on your local computer used to enhance your web experience. There are two types of information stored in your cookies: your order number(s) and your customer number(s), which is encrypted. No credit card information or personal information is stored in cookies.
For your convenience, our website may contain links to the sites of affiliates, manufacturers, and other companies. Please keep in mind that these sites are not under our control and we are not responsible for the privacy practices of the companies that run them. If you shop on one of these sites, we encourage you to locate and familiarize yourself with the applicable privacy policy.
How to let us know about your preferences
Southern Restaurant Group provides customers with marketing and promotional materials via e–mail or regular mail. If you'd prefer not to receive these materials, let us know using the instructions included in the following Q & A:
Q. How can I contact Southern Restaurant Group?
A. You may contact us using any of the following options:
- Send an e–mail to us through our Contact Us page.
- Write to us at Southern Restaurant Group, PO Box 99, Destin, FL 32540
Q. I don't want to receive marketing materials. What should I do?
A. To remove your name from our marketing lists, please follow the instructions noted below.
- E–mail – Click on the "unsubscribe link" located in all of our promotional e–mails (Requests to opt out of promotional e–mails will be honored within 10 business days.)
- When submitting a request by telephone or mail, please be sure to include all of the contact information you have ever used or provided to Southern Restaurant Group even if it is no longer current, including all e–mail addresses.
You may continue to receive direct mail after you have asked us not to send them. This can occur due to timing delays in updating applicable computer systems or due to incorrect, out of date or duplicate contact information. If that happens to you, call us.
Accessing and amending personal information
It is important that our databases are accurate and current. To review and make any appropriate changes or deletions to information about you, please contact us in one of the ways provided above.
Our approach to security
We maintain reasonable physical, technical, and procedural measures to limit access to personal information to authorized individuals with appropriate purposes. Our web site is a "Secure Site" recognized by VeriSign, a leading computer network security company. If you believe that someone has improperly used personally identifiable information about you or has made purchases that you did not authorize, please contact us immediately. We will strive to resolve any customer service complaints.
Policy changes
Southern Restaurant Group may change its privacy policy or practices from time to time. We will post the most current version of our privacy policy online at www.store.srgcorp.net.
Effective Date: December 1, 2007
Last Revised Date: March 11, 2008